Support

Frequently asked questions

How do I report a post or comment?

Tap the three-dot menu in the top-right corner of any post and choose Report. On comments, tap the flag icon below the comment. Our moderation team reviews every report within 24 hours and removes content that breaks our community guidelines.

How do I block someone?

Open the three-dot menu on a post from that user and choose Block User. Once blocked, you will not see their posts or comments, and they will not see yours.

How do I hide a post I do not want to see?

Open the three-dot menu on the post and choose Hide from Feed. The post is removed from your feed immediately and will not appear again.

I cannot sign in. What should I do?

First confirm you have an active internet connection, then close and reopen the app. If you signed up with Google or Apple, make sure you are using the same method you originally registered with. If the problem continues, email us with the sign-in method you used and we will help you recover your account.

How do I delete my account?

You can request deletion at any time from the account deletion page linked below, or from Settings inside the app. Deletion removes your account and personal data permanently and cannot be undone.

Is my identity really anonymous?

Posts and comments you mark as anonymous do not display your username to other users. Read our Privacy Policy for full detail on what we store and how it is handled.

How do I contact your team about something else?

Email us at support@confession.et. We reply to every message within two business days. Please include your username and the device you are using so we can help faster.